Terms and Conditions

Services

Phoenix Auto Glass Repairs provides auto glass-related services, which may include windshield chip repair, windshield replacement, and replacement of other vehicle glass. Availability may vary based on location, vehicle type, glass availability, weather, and scheduling.

We may provide mobile service at a customer-provided location. You are responsible for ensuring the vehicle is accessible and safe to service.

Quotes and Pricing

Any quote provided by phone, text, email, or through the website is an estimate based on the information you provide. Final pricing may change if:

• The damage differs from the description provided
• The vehicle type, trim, or glass specifications differ
• Additional parts, calibration, adhesives, or labor are required
• Service location or access conditions increase service time
• We will communicate material price changes when reasonably possible before work begins.

Appointments and Cancellations

Appointments are scheduled based on technician availability and service area coverage in Phoenix and Maricopa County.

• If you need to cancel or reschedule, please contact us as soon as possible at +1 (480) 906-2028.
• Late cancellations or missed appointments may reduce same-day availability for rescheduling.
• We may reschedule due to safety concerns, weather, parts availability, or unforeseen technician delays.

Customer Responsibilities (Mobile Service)

For mobile service appointments, you agree to:

• Provide accurate location details and ensure access to the vehicle
• Have the vehicle present at the agreed time and location
• Secure pets and provide a safe working environment
• Remove personal items near the service area when possible
• Follow technician instructions for post-service curing times or care
• If the vehicle is not accessible or conditions are unsafe, we may be unable to complete service.

Vehicle Condition and Pre-Existing Issues

Auto glass work can involve removing damaged components. You acknowledge:

• Vehicles may have pre-existing wear, rust, prior repairs, aftermarket modifications, or trim issues that can affect results.
• Certain clips, moldings, or surrounding materials may be brittle due to age and heat exposure.
• We are not responsible for issues caused by prior damage, prior improper installation, corrosion, or aftermarket modifications outside our control.
• We may recommend additional repairs if we identify concerns that could affect the quality or safety of the installation.

ADAS and Camera Calibration Notice

Some vehicles require Advanced Driver Assistance Systems (ADAS) calibration after windshield replacement. Calibration needs depend on the vehicle make/model, sensor configuration, and manufacturer requirements.

• If calibration is required, we will inform you when possible based on vehicle details provided.
• If you decline recommended calibration, you assume responsibility for any related performance or safety impacts.
• Calibration availability may vary by vehicle and may involve third-party providers.

Warranties and Limitations

If we provide a workmanship warranty (if applicable), it generally covers installation-related issues such as leaks or wind noise for a reasonable period, subject to inspection and proper care. Warranty may not apply if:

• The vehicle is involved in an accident after service
• Glass is damaged by impacts, road debris, vandalism, or extreme events after service
• Modifications or repairs are performed by others after our service
• The issue results from pre-existing vehicle condition or corrosion
• Warranty coverage terms may vary by service type and vehicle condition.

Payment Terms

Payment is due upon completion of service unless otherwise agreed in writing. We may accept various payment methods depending on availability. If you use insurance:

• You are responsible for any deductible or out-of-pocket costs required by your policy.
• Insurance approval and coverage decisions are made by your insurer, not by us.
• Unpaid balances may be subject to collection efforts as allowed by law.

Website Use

You agree not to misuse the website. You may not:

• Attempt to gain unauthorized access to the site or systems
• Interfere with site operation or security
• Submit false information through forms or communications
• We may suspend or block access for misuse or harmful activity.

Intellectual Property

Website content, branding, logos, and text are owned by Phoenix Auto Glass Repairs or licensed to us and may not be copied, republished, or used without permission, except where allowed by law.

Third-Party Links

Our website may include links to third-party sites (such as maps or tools). We do not control those sites and are not responsible for their content or policies.

Limitation of Liability

To the fullest extent permitted by law, Phoenix Auto Glass Repairs is not liable for indirect, incidental, special, or consequential damages related to your use of our website or services. Our total liability for any claim related to services is limited to the amount paid for the specific service giving rise to the claim, unless otherwise required by law.

Indemnification

You agree to indemnify and hold Phoenix Auto Glass Repairs harmless from claims, damages, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or unlawful conduct.

Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law rules. Any disputes will be handled in the appropriate courts located in Arizona, unless otherwise required by law.

Changes to These Terms

We may update these Terms and Conditions at any time by posting the revised version on this page and updating the effective date. Continued use of the website or services means you accept the updated terms.

Contact Us

For questions about these Terms and Conditions, contact: Phoenix Auto Glass Repairs · +1 (480) 906-2028 · phoenixautoglassrepairs.com