Privacy Policy

Information We Collect

Information you provide to us

We may collect personal information you choose to share, such as:

• Name
• Phone number
• Email address (if you provide it)
• Address or service location (for mobile appointments)
• Vehicle details (year, make, model, glass type)
• Any details you share through forms, calls, or messages

Information collected automatically

When you use our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring website or search terms
• Approximate location (based on IP)
• This data is used for website security and performance, and to understand how visitors use our site.

How We Use Your Information

• Respond to inquiries and schedule service
• Provide quotes and customer support
• Communicate about appointments or service updates
• Improve our website and services
• Protect against fraud, abuse, or security threats
• Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and help us understand site traffic. Cookies may be used for basic site functionality, analytics, performance, and security. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Sharing Your Information

We do not sell your personal information. We may share information only in limited situations: with service providers who help operate our website or business tools, for legal or safety reasons if required by law, and for business operations such as preventing fraud. When we use service providers, we expect them to handle information consistently with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites (for example, maps or other services). We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

Data Retention

We retain personal information only as long as needed to:

• Provide services and customer support
• Maintain business records
• Comply with legal and tax requirements
• Resolve disputes or enforce agreements

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights to:

• Request access to personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal/business needs)
• Opt out of certain communications

Children's Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle information, contact us: Phoenix Auto Glass Repairs · +1 (480) 906-2028 · phoenixautoglassrepairs.com · Service Area: Phoenix, AZ and surrounding areas in Maricopa County